What does Chief Impact Officer do?
A Chief Impact Officer (CIO) is a senior executive responsible for overseeing an organisation’s social and environmental impact strategy. This role focuses on aligning business goals with measurable outcomes in areas such as sustainability, social equity, and stakeholder engagement.
CIOs typically lead cross-functional initiatives, develop impact frameworks, and report on performance to boards, investors, and the public. Their work ensures that impact is not a side effort, but integrated into the core business model.
Key Responsibilities of a Chief Impact Officer
Strategic Planning
The CIO develops and executes a comprehensive impact strategy, aligning it with the organisation’s overall goals and objectives. They identify key impact areas, set targets, and establish metrics to measure progress and effectiveness.
Stakeholder Engagement
The CIO builds relationships with internal and external stakeholders, including employees, investors, customers, NGOs, and community partners. They collaborate with these stakeholders to create shared value and drive collective impact.
Sustainable Practices
The CIO integrates sustainable practices throughout the organisation’s operations, supply chain, and product/service development. They identify opportunities to reduce environmental footprint, promote social responsibility, and foster a culture of sustainability.
Impact Measurement and Reporting
The CIO establishes a robust impact measurement framework to track progress, assess outcomes, and report on the organisation’s social and environmental performance. They communicate impact achievements and challenges to stakeholders transparently and regularly.